Light Touch Support
Davies Knight Ltd will provide project and programme guidance and technical assistance to the customer during the service transition and operational setup processes.
Follow the Leader
Provides engineering support during the service transition and operational setup processes – includes system administration support for operational life cycle/business as usual operations.
Davies Knight Ltd will manage the cluster/s for a pre-agreed period before conducting a phased handover to the customer. Remote support can be provided if necessary following the handover.